1-Star Review for BUDK
1-Star Review for BUDK: Abysmal Customer Service I had a terrible experience with BUDK that ensures I'll never shop with them again. I ordered a sword cane, but it arrived with a broken head. I contacted customer service, who promised a replacement—yet it never arrived. Frustrated, I disputed the charge with my credit card, as any consumer would. Fast forward to now, I tried ordering a bo staff. After receiving an order confirmation, I waited nearly a month with no updates. When I reached out, they informed me they wouldn’t fulfill my order unless I reversed the previous dispute. I told them I’d gladly reverse it once they resolved the original issue with the sword cane, but they refused to address it. Their customer service is unresponsive, unhelpful, and holds your money hostage. I’m taking my business elsewhere—avoid BUDK at all costs!