Good customer service but GROSS bait-&-switch
Gross bait-and-switch. While my csr, Ellie Brown, was consistently professional and patient (5 stars there), the whole concept employed by FlyFairTravels is highly distasteful and misleading. They secure booking commitments for non-refundable competitive flight prices that are considerably lower than what the traveler actually pays in the end, hiding their "depending on availability" excuse in the fine print. Do not use this company to book your air travel if you expect to pay the fare they show you first. My total was about 70-80% more than what I accepted initially so it ended up not being that great a deal at all.