Un service apré vente au top
My P2 33W burner simply wouldn't start one fine morning... I contacted ACMER's customer service by email, and they responded within 48 hours, beginning to assess the problem. They asked me for photos and videos so that their (excellent) engineers could find the right solution. After exchanging parts and receiving very helpful instructions via videos and photos, my burner was back in its place in my workshop, and I was able to complete my current orders. Thank you all, and sorry to have disrupted some of your New Year's celebrations... Best regards.