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Nicolyn

United States

1 Reviews
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1 review

Theorthowalk

Beware of ordering from this company…

Beware of ordering from this company because you will get cheated out of your money. I ordered sandals that supposedly were 70% off. The price was 39.99 which I thought was fair for an orthopedic sandal. With shipping added, my total came to 49.49. When I received the sandals they were not sized correctly and were very poor quality. They were comparable to what I might but at a Dollar General store for 5.00. Since the company had advertised a no questions asked money back guarantee if I was not satisfied, I contacted them to get a refund. After many emails, with them first offering 20% back, then 30% and then with much resistance, the full price. The catch was that I would have to return them to China! Now that is interesting because the package that the sandals came in had a United States label on it. But, the company insisted that if I returned it to that address, that I would not get my money back. They are frauding their customers because every one knows that it is probably going to cost as much to ship them back as the refund they would be getting (that is if they ever get the money refunded even after spending more money than the original purchase). So people are just stuck with losing money on shoes that they cannot use. This is Not an American company as they lead people to think in their advertising. I do not have anything against Chinese companies as I have ordered many times from Temu and have never had a bad experience with them.

2025-04-21Helpful 1