I went to charge my 2 sidekicks
I went to charge my 2 sidekicks, mini solar generators, and they would not charge. So when being threatened with power failures due to ice storms, the purpose in having the sidekicks was lost when they did not work. Customer service went out of their way. To let me know that they were not going to take responsibility to repair or give me a refund. They even had the audacity to ask me for the last name of the person who sold me the products. How the heck would I know. I tasted some of their foodbit was horrible so Ibthrew it away. Now I'm debating if there was any point at all into buying their twenty five year food because i'm not sure it lasts for twenty five years.I'm not sure it lasts for a year. Customer service also gives you a false sense of superiority. When they talk to you and they're telling you that they're going to try and fix the matter.But they've no intentions of it. They are absolutely are not living up to the standard of trust that we placed in them when we purchased their products instead of somebody else's. Don't buy their products any of them. They're horrible and they don't work