Great Customer Experiences - Helper/Maid Policy
I'd like to express my sincere appreciation to Darshini for providing great customer experiences on 23 Apr 25 (at about 1220 hours). She listened attentively about issue about my outlook email & quickly updated it. She also updated me on the status of the helper's claims & notified the staff concerned to use my new email. As a senior citizen, I'm really grateful to Darshini for providing me a seamless customer experiences. Her dedication in providing excellent customer services is commendable. I will buy more insurance policies from FWD; going forward