Unusual Difficulty to buy online.
Was a previous client. Encountered problems at registering, since 10 April. Got stuck. Tried different times. Contacted FWD for help. Continued but then got stuck at again. Need to re-key in data, even though saved. Contacted FWD. Finalize registering unable to pay after clicking Visa. Tried 2x still stuck. Contacted FWD to resend new link. Finally payment got thru. Had I not been a previous client, I would have got on to another insurer. Last year was PNTR 2024 00453521. This year PNTR 2025 00220584.