This company, Travelopick, is on top of things!
Your representative named Floyd has been a wonderful help for me. On my return trip from Dallas Fort Worth, the American Airline’s attendant insisted I was required to pay a baggage claim fee. I explained I had paid when I purchased my ticket originally. She said that wasn’t right and I had to pay the charge. I gave up and paid a check bag fee so I could fly home. I thought I would call when I got home to inquire about a refund. To my surprise, when I landed in Richmond, VA and turned my phone on, I had a voicemail from Floyd stating he had already arranged a refund request!!! It was like magic! I expected having to make phone calls and go through that hassle. I returned Floyd’s call and he was very friendly and had taken care of the refund and explained details to me. This company is on top of things for its customers!! The Travelopick website is very user friendly for the senior citizen that I am. Booking my flight, choosing seats and paying baggage fees were very streamlined steps. I will plan to use your services in future flight planning. Thank you!!