Orders boots said they were teal
Orders boots said they were teal. Got them and they were green. Tried to send back and their return policy does not match what is on their website. Thank you for contacting us. While we do support returns, international shipping can be quite costly and time-consuming. To make things easier for you, we’d like to offer the following options — this way, you won’t have to worry about returning the shoes if you prefer not to: Return Address (if needed): Name: Superladystar Address: 165 Wan Chai Road, Lucky Centre City: Wan Chai Province/Region: Hong Kong Island Country/Region: Hong Kong SAR Tel: (213) 512-8314 Please provide the correct tracking number after shipping the package.Upon receipt of your returned package, we will process a full refund for you. Option 1 – Partial Refund (No Return Required) We can issue a $35 refund directly to your original payment method. You may keep the shoes and are welcome to give them away or resell them. Option 2 – Store Credit (Full Value) We can issue two $45 store credits (total value $90) directly to your account. No return is required, and you may keep, resell, or give away the shoes. This option allows you to recover nearly the full value of your purchase. Option 3 – Free Replacement Products You may choose any products you like, and we will make them free of charge. You would only need to cover part of the shipping cost for the new items. No return of the original items is required, and you may resell or give them away. This way, if resale is successful, you won’t incur any loss. Please let us know which option you prefer, and we will proceed immediately. We truly appreciate your understanding and look forward to resolving this for you in the best possible way. Best regards I will not be buying anything from them again and recommend you don't either.