TITinashe Hair★★★★★
So this is an update from my last…
So this is an update from my last review of Tinashe hair, after all the crap they put me through, someone reached out to me wanting to set things straight, she wants to give me a 40 dollar refund and put 110 points on my account I'm like wow they are really sorry about how everything went, NO not the case in order for me to receive it I have to take down my previous review here on trust pilot. I was taking back. I told her how bout this you keep whatever you was going to give me and I tell them how your trying to bribe me to take down my last review. I'm really beside myself, I will not be ordering anything else from this company. I advise everyone to think before ordering from them
2025-05-08Helpful 6
TITinashe Hair★★★★★
DO NOT ORDER FROM TINASHE
First of all the customer service is terrible. I ordered my hair Sunday night. Which the order was sent out 4-21-25 via FedEx, we'll win I told her to use another shipping company because they aren't reliable. They say it will be in the U.S 3 to 5 🚌 days so by Fri it should be atheist on its way. I didn't check on my order until last night which was the 27th it has not left China at all. I emailed the person all night till this morning asking her to cancel my order and issue a refund 6 emails later after going back n fourth on the issue she stopped responding
So this morning I called FedEx and canceled the order. I'm so pissed right now fir spending so much time on this one product with my birthday around the corner. So I can't order anything else till I get my money back. It seems like she doesn't want to issue a refund they want to keep my money. I just want to be done with this company and move on. My order is still not in the U.S but in Korea this is ridiculous something told me not to try this company I should have listened to my first mind.
2025-04-28Helpful 1
