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Rachel Nguyen

Australia

1 Reviews
3 Reads
2 Useful

1 review

lacemade.com

Worst experience ever

Worst experience ever, if I could give negative stars, I would! Costed more than a hundred bucks to return two items and asked if they could refund to a different account since the process took too damn long and I had to close my annual fee charged credit card. Miserable to deal with - dead silence, now I’m short 300 bucks and no items and 6 months of time wasted! Update 14/05/25 - I sent another email to you guys on 9/5 and another one today with a confirmation letter that the amount has been bounced back. You ask what you could do to help? Then please action on it and let me know instead of radio silence.

2025-04-29Helpful 2