Dear Virbo Support Team,
Dear Virbo Support Team, I am extremely disappointed with the service. I purchased the Early Plan on 22/04/25 mistakenly without realizing the 25-minute export limit, which does not fit my needs. I have only used 3.3 minutes out of 25 minutes (proof attached) and have not utilized the major benefits of the plan. Despite sending multiple refund requests via email, I have received no response from your team. This kind of poor support forces customers to seek help via consumer protection platforms. If my refund is not processed immediately, I will be compelled to file an official complaint through: Google Play Store Refund Request (if purchased through Google Play) National Consumer Helpline (Government of India) Social Media Public Review My Details: Account ID: 501543963 Payment Method: UPI Registered Email: I hope for a quick and positive response