ROCKY HILL NAMCO ROCKS!!!!
I went into Namco in Rocky Hill to look for a patio table as I heard they were discontinuing outdoor furniture. A sales associate named Conner came up to me and asked how he could help. After explaining what I was looking for and seeing what was available at Rocky Hill, Conner checked other stores for the table I was looking for (Madrid) and found one in the Southington store. He called the store and had them ring up the table and hold it for me until I could pick it up on Sunday. He also suggested other items that might go with the table. Now THAT'S CUSTOMER SERVICE!!! Far too many stores don't do anything to help you out & forget about going the extra mile! Conner is an example of what customer service SHOULD BE in all stores. I'll be back to Namco again!!!