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Paul Alcock

United Kingdom

1 Reviews
2 Reads
1 Useful

1 review

HONOR

Missing MagicPad2 and terrible customer service!

I ordered a MagicPad2 on Tuesday 24th February from Honor. On Thursday I received a free Bluetooth Keyboard but no MagicPad2. On notifying them, they asked for photos of the box, contents etc which i supplied. They said they will carry out an investigation. I contacted the police and supplied them with a police report. It is now March 05th and I still have not received my item. Will ask for a refund tomorrow. Morale of the story is to AVOID Honor. The customer service is terrible, some emails you receive back from them are generic.

2026-03-05Helpful 1