Paid for Expedited and a Week Later, No Phone
I ordered the phone on April 29th, 2025 at 9:51 am CST with 3-day shipping at nearly $20.00 extra to get it sooner. It's now May 5th, 2025 and according to USPS the package wasn't dropped off until May 1st, and is still sitting in Brooklyn, NY. I have no clue when I will even get this phone at this point. I called customer service and he said he would look into it and to call back and ask for him. I did, but he's on lunch and won't be back for an hour. Clearly the company doesn't have a CRM system to allow all agents to help any customer. I won't be able to call back because I have client meetings until 6:00 pm. I would say avoid this company due to their lack of systems and ability to send product expedited. They had no problems charging extra for expedited shipping, just never followed through. 5/12/25 - Firstly, this business posted my personal information, including my home address in their initial response to my post. Second, they never refunded the expedited shipping I paid for. I ordered the phone on April 29th, 2025 and didn't receive the phone until My 9th. Tell me if you think that's expedited shipping. The company says they would do the "right thing," which is what? Nothing? Good job. I will be contacting New York state's AG. Companies like Electronicsforce are completely untrustworthy and don't deserve your hard earned money.