Horrible customer support.
I placed an order for bridal shoes and never did get a confirmation email , nor has the purchase been added to my purchases in the dashboard. Nothing was sent to me. However they did manage to charge my credit card. I emailed three times, Facebook messaged once and also sent multiple requests on their site to please respond. If I do not hear back by the end of the week I will be contacting my credit card company and get the charges reversed. Absolutely horrible service.