I had a very disappointing experience…
I had a very disappointing experience with Carousell. Despite having a solid reputation with multiple 5-star reviews, my account was suddenly suspended without any clear reason or proper investigation. It seems the suspension was triggered by some loser buyer’s report, without strong justification and Carousell took action without giving me a chance to explain or appeal properly. What’s worse is that all my positive reviews and selling history were wiped out. I was forced to create a new account and start rebuilding my reputation from scratch, which is incredibly unfair for someone who has been a genuine and trustworthy user of the platform. Carousell needs to seriously improve its moderation and support systems. It’s disheartening to see how easily an account can be taken down based on a one-sided report, with no transparency or due process. I would not recommend this platform to serious sellers who value their time and credibility.