These people are crooks.
I bought a dress that was advertised as being 100% cotton but it isn’t cotton, it’s some kind of cheap synthetic fabric. I contacted the company and they made me pay to send it back to china which was £7. I have since contacted them twice with my tracking number which says that it arrived, but they no longer respond and have not refunded me. These people are crooks. I doubt if they are sending any money to Palestine.