BE VERY CAREFUL BEFORE BOOKING AND SPENDING INSANE MONEY ON THIS PLACE
We had an awful experience sending our 13yr old daughter to Nice last summer. No structured welcome - She was left to sit alone, no ‘buddy’ assigned to show her round etc, then given a bus pass and told to ‘explore’ until around 5pm when she would be given access to her room. She arrived there at 11am, and having only VERY basic knowledge of the language at the time and being away from alone for the first time, was understandably reluctant to seek help or talk to anyone. No nurturing environment - When she tried to initiate a conversation with some English speaking student, they were extremely rude to her, and she was left to cry alone and when I contacted the school for help I couldn’t get through on the emergency number due it only being available until 00:00 Friday and from 00:00 Monday. I mean, REALLY??! When they sent someone to check on her, they couldn’t speak adequate English and asked her Danish roommate to translate for them. NOT GOOD ENOUGH! I went to pick her up 2 days later - after alot of resistance or help from the main office who took a ridiculously long time to get back to me - and found that she’d been left alone in Nice Airport before I reached her. The ‘animator’ couldn’t wait 10 minutes for me to disembark my flight to meet them in by check in desks. She was 13! Illegal to fly alone at that age from the UK and I was told students are left to go through departures alone… Not at 13 they’re not, because they have to have an adult with them! Excuse after excuse was given, but no responsibility taken. After 2 months, we finally managed to get a third of our (very large) payment refunded after being told that refunds are usually not given if we choose to ‘abandon’ the course. They abandoned my daughter! And more than once! DO NOT SEND YOUR CHILD HERE WITHOUT CHECKING EVERYTHING THOROUGHLY