BILLION STAR IS A SCAM!
BILLION STAR IS A SCAM! I would rate ZERO star if there is any. We waited for 1.5hrs for the coach and nobody to inform us about the delayed and when it arrived was told its a free sitting and will change bus in JB and no information of bus number. I was lucky i asked sombody happens to be taking the same bus to KL as me. On return to s'pore, couple of hours before the departure received message that it will be different bus and its not Billion Star. i was shocked when i boarded the bus it was 42 seaters bus and free siiting AGAIN! I booked for single seat 27 seaters bus end up I had to sit on small narrow seat next to a big size guy. THIS IS A BIG SCAM. Before i booked Billion Star i booked with cityline. 1 day before departure got an email that the coach company got suspended no choice but to book with Billion Star for closest option. Till today Cityline did not reply to Question for refund. IF YOU WANT TO BOOK COACH SERVICE DO NOT BOOK WITH CITYLINE OR BILLION STAR. SCAMMERS!