I almost turned into a Karen
I almost turned into a Karen. But thank goodness for Denzel who helped me thru the process...here is why ...travelopick is a 3rd party site that sells cheap tix. I bought tix to honolulu and the day of my departure ..my booking pass couldn't be found delta said I was in therr system but I had no seat and the flight was booked I was upset so I called customer service and Denzel helped, not only solve my issue but was compassionate and knowledgeable and quickly got me on the next flight out..he made it so easy ...I'd add more details but story is to long..Just know that at the end I was happy that Denzel was my friendly knowledge agent helping me