Local Ombudsman - social care
This organisation is useless to complain about social services. They apparently are unable to assess if social services have provided an adequate budget to support a person with learning disabilties and are not trained to tell if SS are contravening the Care Act. All they can do is see if your complaint to SS has been investigated and if a lead disability person from SS (who has never met the person in question) has written one e-mail about it that is considered sufficient!