Defective product, 30 day delay, no customer support response, incorrect item delivered.
I ordered a pair of jeans from this website, there was a huge delay in shipping. After about 15 days had passed with my shipping tracker saying they hadn’t even sent it yet, I sent an email to their support. No response. Sent another email a week after that. No response. I ended up sending 6 emails each a couple days apart and got no response until the package had arrived (24 days after placing order). Upon receiving the package, the jeans were not even remotely similar to the ones I ordered, they weren’t even similar to anything they advertise on their website. Additionally, the quality of these random jeans felt very cheap, despite the $80 price tag, they felt like something from a party city halloween costume. Worst of all: the jeans I received were defective. They were button fly jeans but the top button hole was missing. There’s 5 buttons but only 4 holes. There was stitching that clearly indicates where the hole is supposed to be but they didn’t even have any kind of perforation, opening, or sign of any attempt at making these jeans functional. Their website has no review page so I hope this review can save some future customers from the pain I’m going through in order to get a refund from a company who’s support team is made up of one dead guy with his phone on DND.