My wonderful experience. First contact people she the…
First contact people show the initiative, to follow up answer our questions and generate a price, and itinerary. Our journey starts on11/5/2025,where we were picked up by driver of Tibet Vista.Next morning we met our tour guide Lhakdo stated tour, things went well, weather was nice. We are very lucky to have Lhakdo as a tour guide, she is knowledgeable, helpful kind enthusiastic.Especially when I had an altitude sickness , she tried very hard to help me. Even try to carry my bag . The only problem occurred when on our final days tour, as charged by Tibet Vista, we travelled over 3 hours on totally unsuitable road to visit Holly Elephant Gate . As soon as we arrived view area,a police man approached Lhakdo, and told her we should not be there , we should leave immediately. Even though we had government papers to justify our staying. Lhakdo carmly spoke with the policeman for some time but could not change his mind.so we had to return on the same dirt road another 3 hours just to get to the bitumen and another 3or more hours back to the hotel all the time Lhakdo heard mine and others complaints patiently and calmed us down and arranged a solution that seemed to satisfy all where the company paid for our lunch and made an immediate refund of 300 Chinese yuan per person and a formal apology written by the company that everyone accepted. In general I am satisfied with my experience and would recommend the company