I ordered headphones after having a…
I ordered headphones after having a previous good experience with them. I paid for 2-5 business day delivery. After over a week they hadn't arrived so I contacted to cancel. I was told it would be looked into. The order got dispatched and was apparently too late to cancel. I had by this time bought alternatives. They arrived 3 weeks later. I have tried instigating a return and refund but my emails are now ignored. A dreadful company. I wish I'd checked here first to see how much this company has gone downhill.