Long time for response but ok
I placed an order 4 (business) days ago(on 18 may) and the order is not ready yet and meanwhile i changed my mind, so i asked for cancellation and refund yesterday, and today i sent a second request for cancellation and refund, but still NO ANSWER. They clearly don't care about the customer. UPDATE(23 may): they cancelled my order and started the refund process, very happy that they actually responded.