Worst experience and irresponsible customer care
I recently placed an order for a birthday cake for my wife through their website and made a payment of ₹1,645. However, after the transaction was completed, the website redirected me back to the homepage without any confirmation or way to track my order. I immediately contacted their customer support and provided all necessary evidence, including a valid screenshot of the payment. Unfortunately, their response was shockingly unprofessional and dismissive. They were not ready to reply on proper manner but also refused to acknowledge my request for a refund. The entire experience felt deceptive, and it appears their only interest is in collecting payments without any accountability. Never order from them in future.