I have to congratulate them for the quick response and resolving the issuesDo not throw money don the drain
I tried this software on line, and it managed to convert a PDF to a DWG file. I decided to by the PCversion, and when I tried to convert the same file, I got blank sheets with grid lines across it. I contacted them, and they say that it is the source file. I pointed out that the same source file was successfully converted on their own online service, and on another company's free online service. I asked for a refund, as the software is useless to me, but they said that they do not refund activated software. I do not recommend it, it is waste of money, and I shall continue to insist on a refund.