This company is a complete fraud
This company is a complete fraud. I placed a large order eighteen days ago. As of this morning I have exchanged eight emails over eight days with the company. They haven’t shipped the order, and when pressed about a refund they stall and suggest item exchanges or coupons. They only respond to one email per day, even if you respond immediately to their reply. They now claim that a refund will take six months to process and suggest I choose another item to be sent instead. $418, essentially stolen. I paid $12 extra for a “worry free purchase” add-on which promised fast refunds for any issues, including delays or wrong items. Important to note that though the website is called manlytshirt.uk it is actually based in China. I have written to request the “priority refund” suggested in the reply to this review- no refund has been issued. I will further say that there is no possible “technical glitch” that could result in dozens of exchanged emails where the company CS staff try to convince you that an exchange or coupon is a suitable substitute for a refund for an order they never shipped at all.