I ordered a bag several months ago
I ordered a bag several months ago. They contacted me shortly after, informing me of a production issue and there would be a significant delay in receiving my order. They offered me a choice of full refund, choosing a different item or to wait until production caught up. I chose the last and have now received my bag. The quality is very good. It has thoughtfully designed pockets, straps/clips and organizational holders, along with little bonus keychains/charms that are very cute. The fabric is also very soft. I love it and it was worth the wait!