The item is labeled as X-Large
The item is labeled as X-Large, but it’s way too small. The size was chosen based on the person’s measurements, and even so, it arrived incorrectly. I’m trying to go through the return/refund process, but I’m not being offered any real alternatives because I’m in an international region. Telling me to give the item to someone else and offering a 20% discount on a new purchase is not a fair solution. I don’t want to make any further purchases, and I don’t want to give the item to someone else because it’s simply not usable.