I liked that I could make payments for…
I liked that I could make payments for three months to pay for the initial $1,499 for the service I chose. I liked that I was given a free modification form for the interior formatting and allowed extra time to re-edit my work one time. I did re-edit twice, so I had to pay for the second one. The turn around time for the editing was very quick, and mostly done as requested the first time. There were some requested changes that were not right, so be sure to check everything you ask to have corrected. They do correct their errors for free. I paid for some professional reviews through Westbow Press, to be conducted through three different outside review companies. As of right now, I have not received any. I paid for the reviews on May 14, 2026, and today is July 22,2026, and I have not received any responses as of yet. I found that some of the paperwork associated with the reviews to be confusing. I made a mistake and then apologized; however it has been two weeks and my e-mail has not been responded to yet, from my contact person. My biggest complaint is that when the book was printed and I bought some copies, the image I chose for the cover did not reflect the color of the image I chose from Getty Images. When I complained, I was told THEN that the image I saw on my computer screen would not be as I saw it, but was darker. Instead of a brilliant blue, which is what I chose, it came out printed as a medium gray color. Be sure to ask to see what the actual printed cover will look like BEFORE YOU AGREE. For there is an extra charge to change it after the fact. Make sure you get FULL DISCLOSURE SO YOU CAN MAKE AN INFORMED DECISION.