Lovely Bags - USA Customer Caution to all possible…
Word of Caution to all possible USA customers that Songmont uses USPS to ship expensive purchases for their bags which are not cheap. This was a disappointing and seriously stressful purchase for me do to the shipping method as USPS and not FEDEX or UPS which is a much better delivery carrier for expensive purchases. I had to really monitor the package and constantly email SONGMONT Team for assistance with monitoring the package as the tracking number that was provided was not consistent with updates on my end and had incorrect tracking information for USPS. Songmont customer service via email was excellent and I’m grateful. I purchased the medium GATHER BAG in EBONY, the bag was packaged beautifully with a dust bag and nice large box. The bag is beautiful and of excellent quality. I’d recommend to anyone that lives in an area where USPS service is sub par and porch pirates are rampant that you reach out to SONGMONT via email prior to purchasing to request that your purchase be shipped with UPS or FEDEX for better transparency and the ability to track and manage your package delivery in case no one is home to receive your package. I personally had to work remotely just to ensure I got my package and still USPS did not ring my doorbell but instead left my expensive bag on my outside steps begging to be stolen. Lucky I have a great security system and was able to get an alert and grateful I had the option to work remotely to ensure I got my package without incidence. Lovely Bags