Very hard to contact customer service
Very hard to contact customer service, need to hound them down to get a response. The delivery protection doesn't do anything, they will still find reason to not refund you if your package is lost. When or if you do get a hold of customer service they are dismissive and rude...But may English is not strong and there is miscommunication. Either way communication is terrible. Hair is not reusable and Hair tangles This us by far the worst company I have dealt with so far