I had signed up for Digi prepaid plan 3…
I had signed up for Digi prepaid plan 3 months ago, and my phone model is Honor 90, but every time when I wanted to reload for my plan through MyDigi app, it won't work. I visited Celcomdigi service centre in SunwayCarnival Butterworth, they couldn't help, and was asked to refer to Honor service centre cos most probably due to phone settings.But when I referred the matter to Honor service centre, they said nothing wrong with my phone setting, and mentioned it was mainly because of the MyDigi app which is not supportive for my Honor 90 phone model. I have no intention to change my plan, but hoping that CelcomDigi company may look into this matter asap to help solve the issue.