Quality products…
I am very pleased with my purchase of the AC180 + PV200L solar panel. Both are heavier than I had imagined, and portability is an issue as we do not own a car. The 5-year warranty on the AC180 is great, but the 1-year warranty on the PV200L was almost a deal breaker. Bluetti should increase the warranty on the PV200L to at least 2 years or offer extended coverage options. Customer service can be reached online or by email. Email inquiries are usually replied to within 24 Hours. There is no toll-free telephone number to call for help in Canada; only a US non-toll-free number is available. I have had good experience with their customer service reps.