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Lacey Hooker

United States

1 Reviews
3 Reads
1 Useful

1 review

My Waggle

I purchase the pet monitor and camera…

I purchase the pet monitor and camera for our RV and they shipped it to an address I no longer live at and couldn't even tell you what that address was. I never received the product and emailed customer support and they sent back a picture of where it was delivered which was my old address. I responded to their email with my correct address and 2 pictures of what my mailboxes look like and all Stan Burke/Sr Executive -Customer Delight said was I have to follow up with their shipping company LaserShip. He did not give any details on how to get my package. There are a lot of businesses out there that would have made this right but not My Waggle Pet Monitor. I am out $201.00 because this company won't make it right. I will find a different product to use and will not ever give this company any of my business.

2025-06-07Helpful 1