TERRIBLE Customer Service
I ordered a dress for a wedding based on the website’s promise that it would arrive within two weeks. However, the dress didn’t arrive until more than a month later—well after the wedding had passed. When I saw it wasn’t going to arrive in time, I contacted the company to cancel the order before it had even shipped, but they refused. Despite the dress not shipping until two weeks after the event, they are still unwilling to issue a refund.