Order Cancelled, Refund Refused
I was told my item was on backorder, before they eventually canceled my order. It happens, so no problem there. The problem was, they would not refund my money or even allow me to use the money on another product. Most emails went unanswered. I finally received a response promising me a refund. It didn't happen. I emailed again, and they assured me they had refunded my PayPal. They hadn't, but by then I had sufficient proof for PayPal that I had been scammed, and PayPal returned my money yesterday. It took over five months to resolve the issue.