Excellent Service
I ordered one of their batteries off their website and it arrived in relatively good time, however the battery I had gotten turned out to be defective where it couldn't boot up my device without being plugged in. I contacted their support email, and they were very proactive in trying to help me diagnose the issue. In the end, they gave me a full refund without having to return the battery back. While I think I was just unlucky with the purchase, I cannot deny that their customer service was beyond my expectations.