Don’t waste your time
I ordered a simple lawn mowing for my elderly mother. After five days of the job being pushed back, I contacted the company through its messaging system. First, they could not locate the job (that was clearly pending in the app). I asked for a status update and they indicated they would get back to me. I waited 18 hours with no response. I messaged the app a second time and waited another hour with no response. I finally cancelled the job and will never use this company again. This is the second time this has happened, it is very unfortunate because it is a great concept that the company cannot execute.