Roborock Q8 Max+ – Complete Disappointment and Poor Quality
We are extremely disappointed with the Roborock Q8 Max+. Just after 12 months of use—almost exactly when the warranty expired—the robot completely stopped working due to a LiDAR sensor failure. Despite trying every troubleshooting step suggested by Roborock, nothing has resolved the issue. It’s honestly shocking how such an expensive product can be of such poor quality. We expected durability and reliability, but instead, we’re left with a non-functional device and no support from the company now that the warranty has ended. We will absolutely not be purchasing any Roborock products again. Moreover, we would like to share our experience widely so that other potential customers are warned and don’t make the same mistake we did. A premium price should come with premium quality and service—Roborock has failed on both fronts.