Ordered one of their crimping tools…
Ordered one of their crimping tools with changeable heads and they sent me the cheaper version. Contacted the company by the only method, email, they provide and they asked for picture or video proof. I sent the requested pictures. After a few days of not hearing anything I contacted them again and got a response asking if I was happy with the response I had gotten from one of their employees with whom I had no interaction. Replied asking if the left hand has any idea what the right hand was doing and still have not gotten any response. Filed a case with PayPal and will be contacting my Credit Union to reverse the payment which was twice as much as what they sent me!