Never again
I’ve had terrible experiences with Vodien. They took over my existing hosting company (who had been great) and promptly oversold me a product which was way bigger than I needed. I had told them I was a one-person company and that all I needed was a simple website and a couple of email addresses. But the Vodien rep I spoke to signed me up for a scaled-up business plan with 100 email addresses! I was naive enough to not check the details and pricing until much later. I called Vodien and told them how they’d deceptively oversold me and that I wanted a refund. Surprise surprise, I never received a refund. And they’ve been phoning and emailing me ever since, trying to sell me products! My hosting plan yearly renewal was due last week so I turned off the automatic renewal option on their website the week before. They’ve still been emailing me reminder notices about my plan expiring. Today they called me again so I told the guy I didn’t need the website or email addresses anymore – and he still tried to sell me a plan! I was furious, and said I’d be leaving online reviews of their shockingly bad service. My advice to anyone considering Vodien? Stay away! 26/06/2025 REPLY TO VODIEN"S REPLY: Funny how you only offer "concern" and help now, long after I first complained to Vodien about their service. It wouldn't be because I've gone public with my complaint, would it? This message from you is too little, too late, Sambrin. And it's not that the plan "offered" wasn't what I was expecting – it's that the plan I was sold was far too big for my needs as I communicated to your rep. The word you might use is "upsell". The word I experienced is "oversell". And yet I received another automated email from Vodien today, urging me to renew my expired plan. So obviously, the latest of my many requests for you to stop communicating with me has again been ignored. Unless you're going to offer me a refund for the money I spent on a plan too ridiculously big for my needs, I don't see how you can "make things right".