Support is fast and reliable
I ordered a key which was not delivered like said in 5-10minutes but after 12h when i contacted the support they delivered the key Instant within 1minute. So I can say that you better pay directly via Chat to them, and they will handle it instantly, so it seems to me. Overall the support (telegram Chat) was very fast and helpful, so not a Bot. I paid via Eneba Gift Card which is also a nice way to Pay.