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F Stewart

United Kingdom

1 Reviews
3 Reads
0 Useful

1 review

Cicinia

Do not try to return anything to Cicinia - it's a scam

Returning dresses/getting a refund from Cicinia is a nightmare. Do not trust their policy as it is clearly a scam. I ordered a bridesmaid dress in two different sizes and was going to send one back - according to their policy this would mean getting a 90% refund and I'd have to pay for the returns, which I was willing to do. However, when I emailed the website to arrange the return, they offered a 25% refund and for me to keep both dresses. They also mentioned how I would need to pay to ship it back to China, even though they shipped from the UK! I refused this and was then offered a 55% refund and to keep both dresses, which I've begrudgingly done, as I will then sell the other dress elsewhere to get some money back. Clearly a scam!

2025-06-30Verified