I like the products and the service BUT…
I like the products and the service overall. I really like that I can choose the offshore location, pay via crypto, and remain anonymous. What suffers is the customer service. No ownership, no focus on service or solving issues. Agents sole focus seems to be on CLOSING the ticket ASAP. Ive been using it only a short time and again the product, service choices are quite nice but the customer service is SEVERLY lacking. FYI.... Shinjiru is in fact one company w two separate Trustpilot listings/rankings -------------------- Conclusion shinjiru.com and shinjiru.com.my are not separate companies. They are both operated by Shinjiru Technology Sdn. Bhd., sharing the same headquarters, management, and service infrastructure. The two domains serve as different entry points (likely for international and Malaysian audiences) but are part of the same organization.