Din’t get caught in their fraud!
If you enjoy a long wait to receive your order, disappointment at the quality of the product, lies about a refund policy, and an endless loop of customer disservice emails, this is the seller for you! Your dissatisfaction is guaranteed! I bought a pair of Enjerr boots for all the qualities they promised in their ad. When I finally got them, they proved to be flimsily made Chinese imports, poorly fitting, and in no way designed with orthopedic advantages over, say, empty shoeboxes. I immediately contacted the company requesting a full refund, and was informed that the most they could issue would be a 20% discount coupon. (Seriously? As if I would welcome another opportunity to be duped by them?) When I quoted their refund policy—“90-day Satisfaction guarantee with Money Back—If you’re not satisfied with our product, we will issue a full refund, not (sic) questions asked,” and insisted they honor it, I became enmeshed in a pointless tangle of customer “service” emails with a rep following a strict script. No full refund—only a fraction of my purchase price. (The max I was offered, after much back-and-forth, was 40%, but on principle I refused.) Oh, and no exchanges either. I was informed it would be very expensive to ship the shoes back to China, and besides—(cue the tiny violins)—the company is experiencing a financial crisis! You don’t say. Couldn’t be because of your shady business practices, could it? But, hey, how about a discount code? Don’t be scammed by these hucksters.