Great customer service at Causeway point outlet
M1 customer service at outlet has been improving over the years. My recent experience at Causeway point outlet was great. The waiting time was short and I was serve by Kelvin Chen he is helpful and patience with me when I ask questions on phone model and mobile plan which I can’t decide on. He also highlighted to me the current promotion which I m not even aware of. Due to his extra mile service i decided to also recontract my existing broadband with M1 which initially I had wanted to switch to other telco . Keep it up M1