I had a very disappointing experience…
I had a very disappointing experience with DeeVid AI. I unintentionally ended up with an annual subscription (€107), and despite not using the platform at all, getting a refund was unnecessarily difficult. The company initially refused a full refund and only offered partial compensation after multiple emails. This already raises concerns about how much they prioritize customer experience. What made things worse is that even after resolving part of the issue, the platform itself is not user-friendly. There are no clear instructions on how to actually create videos, and basic questions (like video length limitations) are not transparently explained. It feels like you're left on your own after payment. Overall, the experience feels more focused on locking in revenue than supporting users. I would strongly recommend being very careful before subscribing.